Do you see a lot of one line repair orders? Selling service with integrity is a responsibility but many advisors don’t see themselves as salespeople. What does it take to develop the skill sets necessary to enhance an advisor’s performance? Participants leave this workshop with a clear understanding of how to increase sales, customer satisfaction and customer retention. Don’t wait any longer! Sign up for Customer Centered Service Selling today!

Key Focus:

• Effectively train advisors when it’s the right time to take the order and when it is time to sell
• Understand what selling with integrity is all about
• Master the three Prime Opportunities to Sell
• Master the multi-point inspection as a sales tool
• Reduce one line repair orders
• Improve time management for effective service sales
• Know how the service sales process impacts customer buying decisions
• Be able to perform the basic selling skills using the Service Consultant Process

Who Should Attend:

ASM’s Service Managers Parts Managers Parts Counter Sales Persons Cashiers Parts & Service Directors