One of the most difficult transitions for a Technician is to be promoted to a Group or Team Leader. One day they’re working with their peers and the next day they’re in charge. The Compass Team Group Leader Training is designed to help both new and existing Group / Team Leaders to recognize and develop the skills necessary to effectively communicate with others, manage their group or team and maximize production.

This workshop emphasizes on leadership, quality standards, teamwork and a review of the core administrative responsibilities necessary to run a successful team or group. Any individual in a production leadership position will benefit from this class.
 

Key Focus:

• Communication skills
• Promoting teamwork
• Quality Control responsibilities
• Managing dispatch, production and maximizing efficiency
• Motivational skills and managing morale
• A shop’s role in service sales success (up to one third of service sales potential is driven by the shop)